nexusnight link said:
The problem really is that I don't know the ip on the apex. If I could figure that out I may be able to see this come around. The browser can't find the apex either.
I am hard wired and have disabled firewalls. Running chrome. I haven't cleared my computers cache, assuming you are referring to that and I can't seem to figure out how to get the computer to boot up in safe mode. I have windows 8 on a asus ultra book.
Guy trying to help on apex community says I need to contact support. That's crappy as I'm home after six everyday. Whish I could get this dang thing to go.
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I find I have better luck updating when I clear my cache before and after the update. I had a bootloader issue on one of my first updates and couldn't get it to go, I was in safemode with networking, after hours of trying I switched to regular mode dsiabled all firewalls and virus protection and it worked, that's why I was asking.
Try disconnecting everything but 1 EB8 and the controller, cycle the power a couple times, and try it.
Is your ultra book hard wired to the router?
Have you got access to a PC, I couldn't get my vertex doser to update with my laptop but it worked with my PC.